In-person client services are strictly by appointment only,from Tuesday to Friday each week, between 0900 - 1200.
Please contact us if you wish to make an appointment - we may instead be able to deal with your matter by phone or email.
The Australian Government provides emergency 24 hour consular assistance. If you are an Australian citizen requiring urgent consular assistance:
If we cannot take your call you will be provided the option to be transferred to the Department of Foreign Affairs and Trade's 24 hour Consular Operations Centre in Canberra
Call the Department of Foreign Affairs and Trade's 24 hour Consular Operations Centre directly on:
Providing Australians with the latest information and advice to stay safe overseas.
Proof of Life
Australian citizens over 80 years of age may have received a Proof of Life Certificate for completion.
Early access to Super
Australians in Malta who have been impacted by COVID-19 can get early access to some of their super. An Australian bank account is required.
Apply now myGov help
Stay cyber safe
As parents and carers of young children, online safety begins with you. Be aware of the risks and how to keep them safe.
For parents For seniors
Visas to stay in Malta
If you are remaining in Malta, visas are your responsibility. Find out how the Maltese Government is managing visas.